A recent study has found that over three-quarters of happy customers would be willing to spend more with your company, while almost all unhappy customers would be willing to switch. With this in mind, it’s essential you encourage customer engagement if you want to grow your business.
Here are five tips for getting more customer engagement:
1) Make sure buyers are happy with their purchase
2) Practice proactive customer service
3) Be transparent about what you offer
4) Create an experience that leaves customers feeling good about themselves
5) Provide content on social media sites people will use!