Patient engagement is essential in the healthcare sector, especially during clinical trials, for improving outcomes, ensuring adherence to standard protocols & enhancing patient experience.
We can increase patient engagement by:
- Transparent communication in a clear & simple way, according to patient understanding & rationale behind medical decisions.
- Listening to their concerns and questions & responding to them with due respect and care.
- Educate them about the current status of clinical trials through patient-friendly resource materials explaining their medication & progress through self-care.
- Introducing them to the decentralized clinical trial platforms like Medidata, Jeeva’s Omnichannel Patient Engagement, Veeva Systems, Medrio, Medable & other platforms to inform them about the benefits they provide in the real-time scenario.
- Provide patients access to digital portals to navigate and switch within their previous health records, test results, and digital appointment schedules.
- Regular follow-ups regarding their concerns, queries & behavioral studies to understand drug effects & update them about the same.
Also Read- What are patient engagement services?