Refund & Cancellation Policy

1. Overview

This Refund & Cancellation Policy applies to all paid services purchased on LetsDiskuss.com ("we", "us", "our"), including but not limited to Guest Posts, Link Insertions (Niche Edits), Banner Advertisements and other sponsored or promotional placements ("Services"). By placing an order and making a payment, you ("Buyer", "you") agree to this policy.

This website is operated by Blue Orbit Innovations. Our customers are mainly located outside India, and all payments are processed through secure third-party payment gateways. We do not store your card or bank details.

This policy applies to both digital/advertising Services (Sections 2 and 3) and physical goods sold to businesses (B2B) and individual consumers (B2C) (Section 4).

2. Cancellation Policy

• You may request cancellation of an order within 3 (three) days of making the payment or placing the order, whichever is earlier.
• Cancellation requests must be sent by email to [email protected] with your Order ID / payment reference and the email address used for the order.
• If the cancellation is accepted within the 3-day period and work has not yet started (no content written, reviewed, scheduled or published, and no banner or link placed live), you will receive a full refund.
• If work has already started when the cancellation is requested, we may deduct a fair amount for the work completed (for example, content already written or design already prepared), and refund the remaining balance.
• Once the Service has been published or delivered, the order can no longer be cancelled and is covered by the Refund Policy below.
• Cancellation requests made after 3 days from payment or order placement are not eligible for cancellation, unless we have failed to start or deliver the Service.

3. Refund Policy

• If you are not satisfied with a Service or goods after delivery, you may request a refund within 15 (fifteen) days from the date of delivery (for a guest post or link insertion, the date it goes live; for a banner ad, the date it starts running).
• Refund requests must be emailed to [email protected] with your Order ID, the URL(s) concerned, and a clear explanation of why you are not satisfied.
• We will review each request and respond within 3–5 business days. We may offer a correction, replacement or revision first, and if the issue cannot be resolved, a refund will be approved.
• Refund requests made after 15 days from delivery will not be accepted.

4. B2B and B2C Goods: Cancellation, Returns & Refunds

This section applies to physical goods sold to business customers (B2B) and to individual consumers (B2C). Where "Buyer" is used, it means either.

• Order cancellation: You may cancel within 3 days of payment or order placement, provided the goods have not been dispatched. If the goods are already dispatched, the order cannot be cancelled and the return process below applies.
• Custom or made-to-order goods cannot be cancelled once production has started.
• Inspection on delivery: Please inspect the goods on receipt. Report any shortage, damage or wrong item by email within 15 days of delivery, with your Order ID, photos or video, and the packing slip/invoice.
• Returns: Goods are accepted for return only if they are unused, in original condition and packaging, and the return has been approved by us in writing before shipping. Please do not ship goods back without approval.
• Resolution: If the claim is valid (damaged, defective, wrong or not as described), we will, at our choice, replace the goods or refund the amount paid for the affected goods. Return shipping costs are borne by us when the error is ours, and by the Buyer in other cases.
• Not eligible: Goods damaged by misuse, goods reported after 15 days from delivery, and change-of-mind returns of custom or bulk orders unless agreed in writing.
• Shipping and import: Customs duties, import taxes and local clearance charges are the Buyer's responsibility and are not refundable. Shipping charges already paid are non-refundable unless the error is ours.
• B2C (consumer) buyers: Nothing in this policy limits any rights you have under the consumer protection laws of your country that cannot be waived by contract.
• Refunds for approved returns are processed after we receive and inspect the returned goods, as described in Section 5.

5. Refund Processing

• Refunds are made in the same currency as the original payment. Currency conversion differences, bank charges or payment gateway/processing fees may not be recoverable.
• We may offer store credit or a replacement Service instead of a refund, only if you agree.

6. Non-Refundable Cases

• Services that have been completed and accepted by the Buyer, or for which the 15-day refund window has expired.
• Custom work already completed at the Buyer's request.
• Third-party costs already incurred on your behalf, if any.

7. Our Right to Cancel

We reserve the right to decline or cancel any order, for example if the content is unlawful, misleading, adult, gambling-related or otherwise violates our guidelines, or in case of suspected fraud. In such cases, a full refund will be issued for the unfulfilled Service.

8. Chargebacks & Disputes

Please contact us first so that we can resolve any problem quickly before you raise a dispute or chargeback with your bank or payment provider. We may provide order and delivery records to the payment gateway in order to respond to disputes.

9. Contact Us

For cancellation or refund requests, or any question about this policy, please contact:

• Business name: Blue Orbit Innovations
• Website: LetsDiskuss.com
• Email: [email protected]
• Response time: within 3–5 business days

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be published on this page, and orders are governed by the policy in effect on the date of purchase.