Artificial Intelligence (AI) is a hot topic today. With the advancement of technologies, AI is being used to create chatbots which are on wheels and use advanced voice recognition tools that can able to recognize human voices. The chatbot will then adjust its behavior depending on the conversation. This makes it easier than ever for companies who are in need of customer service to control any conversation with a human by utilizing an AI-infused chatbot.
The main aim of an AI-infused chatbot is to make sure it interacts with real people in authentic ways.
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