What are the top strategies for customer retention in the telecom sector? - letsdiskuss
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Linda Goodman

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What are the top strategies for customer retention in the telecom sector?


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Marketing Professional | Posted


Telcos should always listen to their customers and meet customer expectations. Top telcos are using powerful marketing tools like moLotus, Kissmetrics, Yotpo, etc. to predict customer churn enabling them to address specific customer needs thereby increasing retention. Creation of customer loyalty campaigns are part of the strategy.



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