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A Customer Service Software is a centralised software that collects all customer support requests from different channels like contact forms Email Phone Chat Facebook Twitter and manages them at one place.

Megha Jadhav

@ Blogger | Posted 24 Jan, 2019 | Science & Technology

Posted By: Megha Jadhav (Posted 24 Jan, 2019)

5 Factors You Must Consider Before Investing in a Help Desk Software


A help desk software is designed to act as the web-based support centre for your business. It effectively streamlines and facilitates crucial support processes like enquiry or complaint management. An efficient software helps save on the cost of training a novice for controlling the necessary …

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