Answered on03/21/22
Relationship marketing is an approach to marketing that focuses on building and maintaining a relationship with consumers. The driving concept behind this type of marketing is that companies should make customers their number one priority rather than using sales techniques in order to gain customers. This makes it especially beneficial for small businesses, as they are limited by market share and customer loyalty plays a much bigger role in the success of such ventures.
Relationship marketing has been seen by many experts as the future of business, but it also carries some risks because there are no guarantees when dealing with people who are not easy to sway.

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