How to start a tech support customer care company ? - letsdiskuss
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Aha Milon

blogger | Posted on | News-Current-Topics


How to start a tech support customer care company ?


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tech blogger | Posted on


Starting a start a tech support customer care company is a very wise decision. The expenses to set up a tech support customer care company can vary widely depending upon whether you directly employ your workers and must offer benefits, in order to secure your first customer how much you spend in marketing, and whether you have an office and central equipment. Gets a loan from the bank or capital rising from friends, family or private investors, making sure that you take enough funding to fully cover your expenses until your business posts positive revenue and income.

Letsdiskuss

Hire and train customer service agents for tech support. You will need to train agents on your company's standard of customer service quality, on using your software packages and on the specific services and products provided by your customers. In most cases, for this training time, you will need to pay agents and may need to produce training booklets, videos and other materials.
Secure a legal agreement from a client. When you are in the beginning stages, you may target very small companies who only need one or two customer service agents at a time and for whom you can offer an attractive pricing model. To ensure income for you establish a quarterly or annual contract.


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