Know the process in detail!
The majority of packers and movers service providers mostly collaborate with trucks from the transporters or truck owners in the market for the transportation of goods. They don’t use the whole truck to move just a few of your products. So, essentially that introduces a third-party into the picture.
The moving process is not all about the costing but there are other things too like how the goods will be packed, loaded, and unloaded. Are they sending their personnel in the truck to load the goods or the customers will arrange the labor for unloading? Who will be the contact person at the destination? Can they start unloading once they reach the destination or should they wait for you to reach there? What is the process of claiming insurance in case of any damage to your goods?
Once you know the process, it’s time to choose the right packers and movers service providers available online like Shift Freight. But how will you decide whether to go with it or not? To help you make the right choice, we’ve put together a list of the most common issues people experience when hiring packers and movers in Delhi NCR and how to deal with it.
Are they licensed?
This is one of the most important things to know about their credibility. People often discover that the moving company with whom they are signing the contract is not licensed and hence, they regret later. How one can trust the company that doesn’t have a license to operate its business? Before you hire a moving company in Delhi NCR, always make sure that they’re certified. When moving to a new city, you are handing over all your precious household things to them. So, don’t trust someone just because you found them on the internet. Perform the research well.
Physical verification is important!
When you are availing packers and movers services in Delhi NCR, this is one of the most essential checks that one should do. You can’t just trust what the moving company is speaking about them. Visit their office, take a good look at the trucks they are going to use to move your goods. Before you take the final call about making the contract with a movers and packers company, check their storage facility too.
When you go to their office, ask for actual papers that could help them to show that are genuine and reliable. Some of the key documents that one can verify are the company registration no, Municipal/Trade license, PAN Card in the name of the company, and Service tax registration no.
Check their website!
Do you think a moving company that doesn’t care enough to invest in their website, can be careful while transporting your goods from one place to another? There are several packers and movers in Delhi NCR that have their websites, but it is important to check whether it is genuine with meaningful and informative content or just look like a rainbow and have a rubbish design. No one should trust any packers and movers service provider when nothing is on their website that explains their services and experience.
Customer testimonials on their website!
One of the ideal ways to judge a moving company is a customer testimonial. The customers who have used their moving services in the past will appreciate the team and say good things about them. If you find any such testimonial about them on their website, you can rely on them. Testimonials are vital because they give you a fair idea of the level of service you will be getting by choosing them.
Are they experienced?
Before signing the contract with the moving company, check whether they have any experience in handling the move similar to you. If a moving company in Delhi NCR is new, but has good reviews and has efficiently managed the moves like yours, you can trust them. The customers who are planning to move to a distant city from the current location and the company they are hiring is experienced in only moving within the same city, you should think twice. Moves within the city are not about moving your goods from one place to another but many other things too. The moving process is as it is very tiring and daunting, so why make it worse by hiring an inexperienced moving company.
Their payment terms!
When packers and movers service provider asks you to make complete payments by cash and that too in advance, you should understand that there is something wrong. When you are dealing with professional packers and movers in Delhi NCR, why would you pay the whole amount at once? Usually, some advance payment should be made to the moving company because they have to procure packing materials, hire labor, etc., but it is not necessary to pay that amount in cash. Customers should insist on paying online or by cheque.
Online reviews about the moving company!
Check the websites of Packers and Movers in Delhi NCR to read online reviews posted by their past customers. By doing so, you can have an idea about whether the customers are happy or dissatisfied. Do they have more positive reviews? Are customers complaining about their loss, damage, delayed delivery, and poor response from the company? Too many negative reviews signify that you should look for some other company. Furthermore, it is also important to notice how they respond to negative feedback. Have they offered to help after the complaint? Or simply they passed the blame on the customer? If they don’t reply, then also it is not a good sign.
Online behavior is a direct reflection of the kind of services a company provides offline, but many companies don’t realize this. If they are trustworthy and doing a good job then they must have a good online reputation.