In this robot-controlled process automation, the software robots (bots) take over the roles and tasks of users and interact with other software systems.
The benefits of using Robotic Process Automation are obvious: A software robot works day and night 365 days a year. He does not take breaks and is never ill. He makes no careless mistakes and does not forget tasks or steps . And he makes no miscalculations, no matter how many calculations are necessary. Errors in customer-oriented processes can be reduced through process automation and increase customer satisfaction. In addition, he documents each of his steps completely.