What are the key points you look for to ensure a comfortable hotel stay?

Whenever I book a hotel, I focus more on reviews than photos.

• Cleanliness is the first priority.
• Location matters too, it should be convenient but not too noisy.
• I also check basic amenities like Wi-Fi, hot water, and room size.
• Good customer service makes a huge difference. I once stayed at a place with great interiors but poor service, which ruined the experience.
• So now I prioritize comfort and reliability over appearance.